Privacy Policy for Nick Cote’s Certified Transmission
At Nick Cote’s Certified Transmission, located at 6615 Elva St, Milton, FL 32570, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it, in compliance with applicable data protection laws. This policy applies to information collected through our online platform, our automotive service operations, and any other interactions you may have with us concerning our services.
Information We Collect
We collect various types of information to provide and improve our transmission repair and general auto services. This may include:
- Personal Identification Information: This includes your name, phone number (850-382-8045), and email address ([email protected]), which you provide when scheduling an appointment, inquiring about our services, or engaging with our online platform.
- Vehicle Information: Details about your vehicle, such as make, model, year, VIN, and service history, are collected when you bring your vehicle in for diagnostics, maintenance, rebuilding, or repair.
- Transaction Information: Information related to the services you receive from us, including payment details (though we do not store full credit card numbers), service dates, and repair descriptions.
- Website Usage Data: When you visit our site, nickcotestransmission.com, we may collect information such as your IP address, browser type, pages viewed, and the duration of your visit. This helps us understand how our online platform is used and how we can improve.
How We Use Your Information
The information we collect is used solely for the purposes of operating our business, providing our services, and improving your experience. Specifically, we use your information to:
- Schedule and manage your transmission repair and auto service appointments.
- Diagnose, maintain, rebuild, and repair your vehicle, including specific drivetrain systems.
- Communicate with you regarding your vehicle's service, estimates, and status updates.
- Process payments for services rendered.
- Improve our website, services, and customer satisfaction based on feedback and usage patterns.
- Comply with legal obligations and resolve disputes arising from our services.
Sharing Your Information
Nick Cote’s Certified Transmission does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- With trusted third-party service providers who assist us in operating our business (e.g., payment processors, IT support, diagnostic tools), under strict confidentiality agreements.
- When required by law, such as in response to a subpoena, court order, or other legal process.
- To protect the rights, property, or safety of Nick Cote’s Certified Transmission, our customers, or others.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include physical, electronic, and procedural safeguards. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
You have certain rights regarding your personal information, including the right to:
- Access and obtain a copy of your personal data.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal data, subject to certain legal exceptions.
- Object to the processing of your personal data under certain circumstances.
To exercise any of these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
Our website, nickcotestransmission.com, may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small files placed on your device to collect standard Internet log information and visitor behavior information. We use this information to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies, but please note that some of our website features may not function as a result.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Nick Cote’s Certified Transmission
6615 Elva St
Milton, FL 32570